Curiositora Privacy Policy

This Policy explains how Curiositora, operated by Innovator HuzSam (IHS), handles information when you use our website, app and learning services.

Information we collect

We collect account and contact details, learning goals, bookings, attendance, progress, submitted work and feedback. This can include audio or video tasks and class recordings. For younger learners, we also collect relevant parent or guardian details.

We receive information from you, your learning activity, authorised guardians or purchasers, trainers and the providers supporting your service. Payment and support records may include transaction references, payment status and messages. Technical information can include your IP address, device, browser and usage data collected through cookies and similar tools.

How we use information

We use information to provide access, organise learning, review work, record progress, handle payments and refunds, answer questions and keep the service secure. Analytics and advertising tools help us understand use of the service and measure campaigns.

Where a legal basis is required, we use the basis appropriate to each purpose: delivering the service you request, meeting legal duties, a legitimate interest such as security or service reliability, or consent where needed. We explain required information when collecting it; without information necessary for a service, we may be unable to provide that service.

We may send learning and account updates. Marketing choices are separate, and you can unsubscribe without ending your paid learning access.

AI features and recordings

AI features send relevant prompts, learner work and learning context to third-party AI providers to generate responses or feedback. Provider storage and processing practices vary; contact us for the providers used and the applicable details. Please avoid entering sensitive or confidential information in AI prompts.

Stored tasks and class recordings support teaching, feedback and service support. We explain recording arrangements before a session or submission. Public promotional use of your identifiable work, image or story needs separate permission.

Sharing and service providers

Assigned trainers, reviewers and support staff receive information needed for their work. We also use providers for hosting, payments, class delivery, messaging, file storage, AI, analytics and advertising. Analytics and advertising providers may receive device and activity data according to your choices.

Some providers process information under their own privacy terms and may operate outside your country. We use the safeguards required for applicable international transfers; you can ask us about relevant providers, locations and safeguards. We may also share information when required by law. Sponsors receive only appropriately authorised reporting.

Keeping information

We keep account and learning records while needed to provide your service and deal with related support or review requests. Recording and AI records are kept for their learning or support purpose. Payment, complaint and security records may be retained for applicable legal, accounting, dispute or security requirements.

When no longer needed, information is deleted or changed so it cannot identify you, subject to required records and backup expiry. We use reasonable safeguards and access controls to protect information.

Your choices and contact

You can ask to access, correct or delete your information and withdraw consent where it applies. Depending on applicable law, you may also request a portable copy, restrict certain uses or object to processing. You may raise a concern with the relevant privacy authority.

We verify requests proportionately, respond within applicable legal periods and explain any lawful limits. Parents or guardians can contact us about younger learners. Guardian permission does not authorise every use of a child's information; we consider the learner's rights and feature suitability.

Our Cookies Policy explains tracking choices. We update this Policy when needed and explain material changes as required.

For privacy questions or requests: info@curiositora.com | WhatsApp +92-318-6091619.